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.case-conversations{gap:var(--s2);margin-top:var(--s4);flex-wrap:wrap;display:flex}.case-conversation{align-items:center;gap:var(--s2);min-height:36px;padding:var(--s2) var(--s3);background:var(--surface);border:1px solid var(--border);color:var(--muted);font-size:13px;display:inline-flex}.case-conversation[aria-pressed=true]{border-color:var(--accent);background:var(--soft);color:var(--accent)}.case-conversation span{overflow-wrap:anywhere}.case-chat-presence{gap:var(--s2);margin-top:var(--s3);color:var(--muted);flex-wrap:wrap;align-items:center;font-size:13px;display:flex}.case-chat-presence strong{color:var(--ink);font-weight:500}.case-chat-presence .status-dot.online{background:var(--success)}.case-chat-presence .status-dot.offline{background:var(--muted)}.case-email-followup{align-items:end;gap:var(--s2);padding:var(--s3) var(--s4);border-top:1px solid var(--border);background:var(--canvas);flex-wrap:wrap;display:flex}.case-email-followup label{gap:var(--s1);flex:1;min-width:180px;font-size:13px;display:grid}.case-email-followup input{border:1px solid var(--control-border);border-radius:var(--radius);width:100%;min-height:40px;padding:var(--s2) var(--s3)}.plan-actions{gap:var(--s2);display:grid}.plan-action{background:var(--canvas);border:1px solid var(--border);border-radius:var(--radius);min-width:0}.plan-action-heading{align-items:center;gap:var(--s3);padding:var(--s3);cursor:pointer;display:flex}.plan-action-heading input{width:17px;height:17px;accent-color:var(--accent);flex-shrink:0}.plan-action-heading .symbol{flex-shrink:0;width:30px;height:30px}.plan-action-heading>span:last-child{min-width:0}.plan-action-heading strong{font-size:13px;display:block}.plan-action-heading small{margin-top:var(--s1);color:var(--muted);overflow-wrap:anywhere;font-size:12px;line-height:1.4;display:block}.plan-action.unselected .plan-action-heading{color:var(--muted)}.plan-action-editor{padding:0 var(--s3) var(--s3)}.plan-action-editor summary{width:fit-content;color:var(--accent);cursor:pointer;font-size:13px}.plan-action-editor>div{margin-top:var(--s3);gap:var(--s3);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.plan-action-editor label{align-content:start;gap:var(--s1);min-width:0;font-size:13px;display:grid}.plan-action-editor label:first-child{grid-column:1/-1}.plan-action-editor input,.plan-action-editor select,.plan-action-editor textarea{border:1px solid var(--control-border);border-radius:var(--radius);width:100%;min-width:0;min-height:36px;padding:var(--s2);color:var(--ink);background:var(--surface);font-size:13px}.plan-action-editor input:disabled,.plan-action-editor textarea:disabled,.plan-action-editor select:disabled{color:var(--muted)}.plan-action-editor p{grid-column:1/-1;margin:0;font-size:12px}.plan-dependency{gap:var(--s2);color:var(--muted);margin:var(--s1) 0;align-items:center;font-size:12px;display:flex}.plan-results .approval-result.pending,.plan-results .approval-result.running,.plan-results .approval-result.blocked{background:var(--warning-soft);color:var(--warning)}.plan-results .approval-result.failed{background:var(--danger-soft);color:var(--danger)}.plan-results .approval-result>span{flex:1;min-width:0}.plan-results .approval-result small{overflow-wrap:anywhere}.plan-resume{justify-self:start;align-items:center;gap:var(--s2);margin-top:var(--s2);display:inline-flex}.ground-query-meta{color:var(--muted);margin-top:var(--s1);overflow-wrap:anywhere;font-size:12px;display:block}.ground-query-label{font-size:14px;display:block}.work-events .ground-query-warning>svg{color:var(--warning)}@media (max-width:760px){.case-conversation,.case-email-followup input,.case-email-followup button,.plan-action-editor input,.plan-action-editor select{min-height:44px}.plan-action-editor>div{grid-template-columns:minmax(0,1fr)}.plan-results .approval-result{flex-wrap:wrap}}
.queue-screen{max-width:1440px;color:var(--ink);margin:0 auto;padding:36px 40px 60px}.queue-heading{justify-content:space-between;align-items:center;gap:24px;margin-bottom:30px;display:flex}.queue-heading h1{letter-spacing:-1px;margin:6px 0 0;font-size:30px}.queue-tools{align-items:center;gap:10px;display:flex}.queue-live{color:#247759;align-items:center;gap:7px;margin-right:8px;font-size:12px;display:flex}.queue-live i{background:currentColor;border-radius:50%;width:6px;height:6px}.queue-live.offline{color:#95670d}.queue-toolbar{justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;display:flex}.queue-tabs{gap:6px;display:flex}.queue-tabs button{color:var(--muted);background:0 0;border-color:#0000;padding:10px 13px}.queue-tabs .selected{border-color:var(--border);color:var(--ink);background:#fff;box-shadow:0 2px 4px #19284c05}.queue-tabs span{color:#586783;background:#edf0f7;border-radius:5px;padding:2px 6px;font-size:11px}.queue-search{border:1px solid var(--border);color:var(--muted);background:#fff;border-radius:9px;align-items:center;gap:9px;width:270px;padding:0 12px;display:flex}.queue-search input{background:0 0;border:0;outline:none;width:100%;min-width:0;padding:11px 0}.queue-search input:focus-visible{outline:none}.queue-search:focus-within{outline:2px solid var(--accent);outline-offset:2px}.queue-list{border:1px solid var(--border);background:#fff;border-radius:14px;overflow:hidden;box-shadow:0 6px 30px #17284b04}.queue-columns,.queue-row{grid-template-columns:minmax(210px,1.25fr) minmax(220px,1.2fr) 150px 165px;align-items:center;gap:24px;display:grid}.queue-columns{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;border-bottom:1px solid var(--border);background:#fafbfe;padding:15px 22px;font-size:11px}.queue-row{text-align:left;background:#fff;border:0;border-bottom:1px solid #edf0f7;border-radius:0;width:100%;padding:21px 22px;font-weight:400;transition:background .15s}.queue-row:last-child{border-bottom:0}.queue-row:hover{background:#f7f8ff}.queue-row:focus-visible{outline:2px solid var(--accent);outline-offset:-3px}.queue-row.is-claimed{background:#fafbff}.queue-customer{align-items:center;gap:12px;min-width:0;display:flex}.queue-customer>span:last-child,.queue-next{flex-direction:column;gap:6px;min-width:0;display:flex}.queue-customer strong{font-size:14px;font-weight:600}.queue-customer>span>span,.queue-next>span:last-child{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.queue-reason{color:#37496d;align-items:center;gap:6px;font-size:12px;font-weight:500;display:flex}.queue-reason.warning{color:#a46309}.queue-deadline{color:var(--muted);align-items:center;gap:7px;font-size:12px;display:flex}.queue-deadline.overdue{color:#a46309}.queue-activity{color:var(--accent);justify-content:flex-end;align-items:center;gap:12px;font-size:12px;display:flex}.queue-activity>span{align-items:center;gap:5px;min-width:0;display:inline-flex}.queue-activity>span:first-child{color:var(--muted);margin-right:auto}.queue-activity .avatar{width:24px;height:24px;font-size:11px}.queue-free{color:#a3acbd!important}.queue-working{background:#4964ff;border-radius:50%;flex-shrink:0;width:7px;height:7px;animation:1.8s ease-in-out infinite queue-pulse;display:inline-block;box-shadow:0 0 0 3px #4964ff16}.queue-worker{white-space:nowrap}.queue-empty{text-align:center;color:var(--muted);flex-direction:column;align-items:center;gap:16px;padding:64px 24px;display:flex}.queue-empty h2{color:var(--ink);margin:0;font-size:17px}.queue-update{color:var(--accent);margin-bottom:12px;font-size:12px}.queue-error{background:#fff6e6;border-radius:9px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;padding:14px;font-size:13px;display:flex}.queue-form{flex-direction:column;gap:24px;padding:12px 0;display:flex}.queue-form label{flex-direction:column;gap:8px;font-size:13px;font-weight:500;display:flex}.queue-form label>span{color:var(--muted);align-items:center;gap:12px;font-weight:400;display:flex}.queue-form input[type=number]{width:90px}.queue-form input,.queue-form select{border:1px solid var(--border);color:var(--ink);background:#fff;border-radius:8px;padding:11px 12px}.queue-form small{color:var(--muted);line-height:1.5}.queue-rule-order{background:#f4f6ff;border-radius:9px;align-items:center;gap:12px;padding:14px;font-size:13px;line-height:1.7;display:flex}.queue-form p{margin:0;font-size:14px;line-height:1.6}.queue-form dt{color:var(--muted);margin-top:16px;font-size:12px}.queue-form dd{margin:5px 0 0}.queue-case-bar{margin:0 0 2px}.queue-case-line{justify-content:space-between;align-items:center;gap:10px;padding:0;font-size:12px;display:flex}.queue-case-line>span{color:var(--muted);align-items:center;gap:8px;display:flex}.queue-case-line>div{gap:7px;display:flex}.queue-case-bar .queue-case-line button{height:28px;min-height:28px;padding:4px 8px;font-size:12px}.queue-case-context{border-top:1px solid var(--border);color:var(--muted);justify-content:space-between;align-items:center;gap:10px;padding:9px 12px;font-size:12px;display:flex}.queue-case-context span{align-items:center;gap:6px;display:flex}.queue-case-context button{font-size:12px}.queue-case-bar .error-text{padding:0 12px}.queue-contact{border:1px solid var(--border);background:#f6f7ff;border-radius:10px;flex-direction:column;gap:12px;margin:12px 18px;padding:14px;display:flex}.queue-contact form{flex-direction:column;gap:10px;display:flex}.queue-contact label{flex-direction:column;gap:5px;font-size:12px;display:flex}.queue-contact input,.queue-contact select{border:1px solid var(--border);background:#fff;border-radius:6px;padding:9px}.queue-contact p{margin:0;font-size:12px;line-height:1.6}@keyframes queue-pulse{50%{opacity:.65;box-shadow:0 0 0 5px #4964ff08}}@media (min-width:768px){.queue-case-bar{width:100%}.case-heading:has(.queue-case-bar) .heading-bottom{margin-top:8px}}@media (max-width:1150px){.queue-screen{padding:28px 24px}.queue-columns,.queue-row{grid-template-columns:minmax(190px,1fr) minmax(170px,1fr) 125px 100px;gap:14px}.queue-activity{gap:7px}.queue-activity>span>span{text-overflow:ellipsis;max-width:65px;overflow:hidden}.queue-deadline{font-size:11px}}@media (max-width:767px){.queue-screen{padding:22px 14px 95px}.queue-heading{align-items:flex-start;gap:12px;margin-bottom:22px}.queue-heading h1{font-size:26px}.queue-heading .eyebrow{display:none}.queue-tools{flex-wrap:wrap;justify-content:flex-end;gap:5px;max-width:240px}.queue-tools button{padding:9px;font-size:12px}.queue-live{justify-content:flex-end;width:100%}.queue-toolbar{flex-direction:column;align-items:stretch;gap:12px}.queue-tabs{justify-content:space-between}.queue-search{width:100%}.queue-columns{display:none}.queue-row{grid-template-columns:minmax(0,1fr) 115px;gap:14px;padding:18px 14px}.queue-customer{grid-column:1/-1}.queue-next{grid-column:1/2}.queue-deadline{grid-area:3/1}.queue-activity{grid-area:3/2}.queue-case-bar .queue-case-line button{height:44px;min-height:44px}.queue-case-line{flex-wrap:wrap}.queue-case-context{align-items:flex-start}.queue-case-context span{line-height:1.6;display:block}}@media (prefers-reduced-motion:reduce){.queue-working{animation:none}.queue-row{transition:none}}.queue-progress{background:linear-gradient(115deg,#f3f2ff,#f9fbff 60%,#f0faf6);border:1px solid #e4e6fa;border-radius:18px;margin:0 0 28px;padding:20px;box-shadow:0 8px 28px #454a8110}.queue-progress-top{justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.queue-progress-title{align-items:center;gap:9px;font-size:13px;display:flex}.queue-team-mark{color:#6a5ce0;display:flex}.queue-period{background:#e7e9f56e;border-radius:9px;gap:3px;padding:3px;display:flex}.queue-period button{min-height:32px;color:var(--muted);background:0 0;border:0;padding:7px 12px;font-size:12px}.queue-period button[aria-pressed=true]{color:var(--ink);background:#fff;box-shadow:0 2px 7px #30356812}.queue-progress-cards{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.queue-progress-card{background:#ffffffd9;border:1px solid #fff;border-radius:13px;align-items:center;gap:15px;min-width:0;padding:20px;display:flex;position:relative;overflow:hidden;box-shadow:0 3px 12px #313c6004}.queue-progress-card:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.queue-progress-icon{color:#7463df;background:#eeebff;border-radius:13px;flex-shrink:0;place-items:center;width:46px;height:46px;display:grid}.queue-progress-card.mint .queue-progress-icon{color:#2c9875;background:#e4f6ee}.queue-progress-card.peach .queue-progress-icon{color:#c58a35;background:#fff1df}.queue-progress-card>div{z-index:1;flex-direction:column;gap:6px;display:flex;position:relative}.queue-progress-card strong{letter-spacing:-1.5px;font-variant-numeric:tabular-nums;font-size:33px;font-weight:650;line-height:1;animation:.3s ease-out queue-number}.queue-progress-card span:not(.queue-progress-icon){color:#65708a;font-size:12px}.queue-card-flourish{opacity:.09;color:#6a5ce0;width:80px;height:54px;position:absolute;bottom:0;right:0}.queue-card-flourish path{fill:none;stroke:currentColor;stroke-width:12px;stroke-linecap:round}.queue-progress-card.mint .queue-card-flourish{color:#249772}.queue-progress-card.peach .queue-card-flourish{color:#d59b32}.queue-celebration{z-index:100;pointer-events:none;position:fixed;bottom:30px;left:50%;transform:translate(-50%)}.queue-celebration-note{color:#5348be;white-space:nowrap;background:#fff;border:1px solid #e6e1ff;border-radius:16px;align-items:center;gap:12px;padding:14px 16px;animation:.25s ease-out queue-number;display:flex;box-shadow:0 12px 55px #4f41892e}.queue-celebration-note strong{font-size:15px}.queue-celebration-note button{pointer-events:auto;width:30px;height:30px}.queue-confetti{pointer-events:none;position:absolute;top:0;left:50%}.queue-confetti 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